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Questions about golf equipment, simulator builds, or an existing order? Owned and operated by Golf Pro Equipment, our team is ready to assist.
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Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. That means total delivery is typically 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.
Do you offer free shipping on golf equipment?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx depending on destination and package size. For full details, please visit our Shipping Policy page.
What is your return policy?
We want you to be happy with your purchase. If something is not right, contact our team and we will walk you through the return process. Please review our Return Policy page for specific eligibility windows, conditions, and instructions.
Can I exchange an item for a different model or size?
Exchanges are handled on a case-by-case basis depending on availability and the product category. Reach out to us via email or phone with your order number and the item you would like instead, and we will do our best to accommodate your request.
What do I need to know before starting a simulator build-out?
Simulator build-outs involve considerations like room dimensions, ceiling height, screen size, and compatible launch monitor technology. We recommend reaching out to our team so we can discuss your space and help you select the right components for your setup.
How do I choose the right golf accessories for my game?
Choosing the right accessories depends on your playing style, skill level, and what areas of your game you want to improve. Browse our product descriptions for detailed specs and use-case information, or contact us directly and we will help point you in the right direction.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every message is reviewed by a real person on our team, and we aim to reply within one business day.
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Golf-Focused Expertise
From accessories to full simulator setups, our catalog is curated specifically for golfers who want to improve their game.
Free Continental Shipping
Most orders ship free within the Continental U.S., with tracking included on every package we send out.
